About Us

We are a small online store from Australia! Here at Banksia Quilts we love Quilting and want to make the quilting journey more accessible for beginners.

Contact us at admin@banksiaquilts.com

Frequently Asked Questions

I’m new to quilting! Are your tools beginner-friendly?

Absolutely. Everything is designed to be clear, modern and easy to understand — even if you're just starting out.

Do you offer refunds?

Because all products are digital downloads, I cannot offer refunds once the file has been delivered.


If you have an issue with your order, please contact me - I am always happy to help.

Can I print the files multiple times?

Yes — your purchase includes personal use. You may print the pages as many times as needed for your own projects.

How do I download my files?

After checkout, you’ll receive a download button on the confirmation page and an email containing your digital files.


If you don’t see the email, please check your spam or promotions folder.

Do you sell physical products?

Not at this time. All products in the shop are digital downloads that you can print at home or use digitally on a tablet.

Can I re-download my files if I lose them?

Yes. Your download link remains available after purchase. If you lose access, just contact me with your order details and I’ll resend the files.